Termes & Condtions

General terms and conditions

These general terms and conditions regulate the use of the services of Pickupdrop.ch by customers.

Online bookings are only valid if made 24 hours before departure.

The vehicle category is subject to availability at the time of booking.

Minimum fare of CHF 5 will be charged for each booking.

The company is not responsible for delays caused outside its control.

In the event of a complaint against the driver or the quality of the service, the passenger can contact Customer Service on 076 225 23 23.

The company is not responsible for any damage to or loss of luggage that may occur after transportation.

Customers must refrain from the following conduct in the vehicle:

1. smoking

2. consumption of drugs of any kind

3rd Littering

4. dirt or damage to the seats and the passenger compartment

5. harassing and insulting the driver

In the event of non-compliance, the driver has the right to refuse or cancel the transport.

The Company is entitled to forward customer information at the request of an authorized authority.

The Company is entitled to amend the General Terms and Conditions at any time. The version that is published on the Pickupdrop.ch website at a certain time is valid.

Pickupdrop.ch cannot be held responsible for technical problems that hinder access to the website.

Privacy Policy

Pickupdrop.ch respects the privacy of its customers and protects all personal data such as name, address and telephone number.

Cookies are stored on the hard drive of the customer's computer when our website is accessed. These cookies only serve to recognise previous customers and thus improve our service. These cookies will not be used to read data on the hard disk.

Pickupdrop.ch does not pass on customer data to third parties.

Customers who are registered with Pickupdrop.ch are contacted from time to time in order to offer new services.

Changes to the privacy policy will be published on the Pickupdrop.ch website.